Brentwood Classics practices the highest of standards
(UFAC – Upholstered Furniture Action Council) in quality, service
and warranty as follows:
Lifetime Limited Warranty
Frames:
All Brentwood Classics frames are constructed of selected
Canadian air-dried hardwood. Every joint is interlocked, glued, and fastened
for a lifetime of strength.
Springs:
No Sag anchors the system to frame preventing spring sway and distributes
weight equally.
Web and Coil: Hand-woven jute web foundation increases spring life; 6
coils per seat of 9 gauge heat-tempered spring, enhance comfort, preserves
shape, and evenly distributes weight.
10 Year Limited Warranty
Seat Foam Cores (Cushions):
All seat cushions will soften with use and may produce some minor wrinkling.
This is considered normal and should not be confused with loss of foam
resiliency. Seat cushions should be rotated on a regular basis to maximize
shape retention.
10 year limited warranty on Web & Coil Styles
5 year limited warranty on No Sag Styles
5 Year Limited Warranty
Bagged Fibre Back Cushions:
To maintain the shape of back cushions, fluff regularly as you would your
bedroom pillows.
1 Year Limited Warranty
Fabrics:
Brentwood Classics recommends regular maintenance to prolong fabric life.
This includes immediately blotting liquid spills with an absorbent white
cloth or paper towel. Regular vacuuming and professional cleaning ensures
a longer lasting product.
Brentwood Classics does not recommend any after market treatments. These
treatments can affect the fabric integrity and contribute to seam failure,
discolouration, colour bleeding, pile release and back coating deterioration.
After market treatments will automatically void fabric warranty.
Fading (due to sun, or otherwise), pilling (due to normal usage), shrinkage
(washing and/or dry cleaning of cushion casings), over use in wear and
tear (heavy soiling, pets) will also void fabric warranty.
Sofa Bed Mechanisms & Mattresses:
It is recommended that consumers do not fold sofa beds with sheets, blankets
or pillows. This may cause the mechanism to bend which is not covered
under warranty. Mattresses should be rotated frequently.
Swivel Rocker Bases:
Full recline and leaning will cause the swivel rocker mechanism to bend
and will result in malfunction. This is not covered under warranty.
90 Days Limited Warranty
Labour & Workmanship:
Brentwood Classics will service and support all warranty criteria detailed
above.
Transportation for all warranty claims is the responsibility of the original
purchaser or dealer. |